TIPS AND MOST FREQUENTLY ASKED QUESTIONS

   • Do you provide installation instructions for your products?
   • What are your custom capabilities?
   • What are the limitations regarding your different grounds?
   • What is your minimum order?
   • Do you offer patterns on type II vinyl?
   • Do you offer heavier standard vinyl papers?
   • What is the widest width paper that you provide?
   • Do you use solvents in your products?
   • Are all of your products manufactured by hand?
   • What are your lead times?
   • What is your return policy?


Do you provide installation instructions for your products?

Specific installation/hanging instructions for our products are included with each order.

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What are your custom capabilities?

Custom colors are available upon request.  Different ground options, adjustment of design scale and pattern layout options are determined on a case-by-case basis.   A strike-off is required for all custom orders. Custom fabric options are also available.

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What are the limitations regarding your different grounds?

Certain patterns are available on multiple grounds. However, translating mylar and foil-grounded patterns onto a vinyl ground is not recommended due to its effect on the brightness of the metallic.  Custom grounds are determined on a case-by-case basis.  A strike-off is required.

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What is your minimum order?
Yangki wallcoverings require a minimum order of 20 yards.  No stock is kept; all products are produced upon receipt of an order.

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Do you offer patterns on type II vinyl?
Type II vinyl wallcoverings are available through the Sondra Alexander Couture collection for RJF International.

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Do you offer heavier standard vinyl papers?
Up to 20 ounce vinyl papers are available with either scrim or non-woven backing.

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What is the widest width paper that you provide?
Coated paper, kraft paper, mylar grounds and foil grounds are available with either a 29" or 30" width depending upon the chosen pattern.  Paper-backed and woven vinyl wallcoverings are available with a 54" width; a 60" width may be available for large quantity orders.  Asian rice-paper wallcoverings are available in 2’ by 3’ sheets. All wallcoverings are sold untrimmed.

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Do you use solvents in your products?
All of Yangki products are created with solvent-free, water-based paint.

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Are all of your products manufactured by hand?
All Yangki products are handmade without the use of machines allowing for zero mechanized pollution.

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What are your lead times?
All orders are produced on a custom basis.  No stock is kept of decorated papers. Lead times vary; please check with our studio for timing and fees.  Standard delivery time is 4 to 6 weeks.  Rush deliveries are available.

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What is your return policy?
Please promptly and carefully inspect all goods immediately upon receipt.  There will be absolutely no returns accepted on cut or altered goods.

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All yangki products available through the trade only. Please contact your designer or architect.

1026 Masonic Avenue  San Francisco  California 94117  Tel: 415 626 5009  © yangki 2009  All rights reserved.